Crowne Plaza Novi is located in the suburban northwest Detroit area, 30 minutes from downtown Detroit and Ann Arbor, and approximately 25 miles from Detroit Metro Airport. Located off I-96, the hotel is in southwest Oakland County, the state's fastest growing business environment. The hotel provides free shuttle service to anywhere within a five-mile radius of the hotel, which includes Twelve Oaks Mall. Hotel amenities include the indoor pool and whirlpool, seasonal outdoor pool, fitness center and sauna, three-story atrium casual dining at the Oakes Grill, and beverages and light fare at Whole Nine Yards sports bar. The hotel also offers room service, valet laundry service, concierge assistance, a business center, and 24-hour front desk service. All rooms feature complimentary wireless high-speed Internet access, air-conditioning, coffeemakers, voicemail, hairdryers, irons and ironing boards, clock radios, cable TV, and in-room movies.